Thank you for shopping at www.redsprings4x4.com.my operated by Red Springs Sdn Bhd. The following terms & conditions are applicable for any products that are purchased with our company.
WARRANTY CLAIM POLICY TERMS & CONDITIONS:
- You are entitled to replace your products if the product has lost its intended functions due to manufacturing defects only and within the permitted Warranty period for each product category.
- The starting date of the warranty is from the date on which You received the Goods or when the Goods are installed onto your vehicle by our authorised dealers. Warranty may be void should the Goods are installed by non authorised dealers / workshops / individuals.
- Warranty coverage period for different range of products please refer to #APPENDIX 1 & #APPENDIX 2 table.
- No extra changes will be incurred for the Warranty Claim process should the products are found to have manufacturing defects only within warranty period. Warranty covers only on products sold by our company and do not cover other products that are not sold by our company.
- Warranty does not cover the products’ external visual or surface damage caused by normal wear and tear of products caused by installation by authorised dealers or from daily use of products.
- Goods under the below conditions shall void the warranty of products:
- Faulty goods found to have been used in conditions that have exceeded the products’ design specification; used in any competitive events ie. racing or such similar events; experimental purpose; used beyond the products’ intended use under normal daily driving conditions.
- Products found to have not been purchased either directly from our company or not purchased directly from our authorised re-sellers or dealers.
- If the vehicle’s ownership have been changed to a new owner, products’ warranty cannot be transferred to the subsequent new owner(s) of the vehicle.
|No.||Product Category||Series Code||Brand||3 Months||6 Months|
|1||Front Steel Bumper||RS-AM103||HAMER||
|6||Front Nudge Bar||RS-AM102||HAMER||•|
|7||Rear Steel Bumper||RS-MX201||HAMER||•|
|14||Sprot Roll Bar||RS-HR1601L||HAMER||•|
|No.||Product Category / Series||Part Name||Brand||1 year / 20k km||2Year / 40k km||3 Years / 60k km||4 Years / 70k km|
|9||RS-Comfort Leaf Springs||Leaf Spring||RS||•|
|10||RS-Extended Upper Control Arm||Upper Control Arm||RS||•|
|11||RS-Add_On_Leaf Kit||Leaf Spring||RS||•|
|12||RS-Extreme Kit||PU Bushing||RS||•|
|13||Greaseable Shackle Kit||RS||•|
|14||RS-Raised Height Coil Spring||Coil Springs (Lifted Height)||RS||•|
|15||RS-Comfort Coil Springs||Coil Springs (OEM Height)||RS||•|
If you have any further questions about our Warranty Claim & Exchange Policy, please contact us via email: firstname.lastname@example.org